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Press Center News Recall of a specialty soluble coffee range in a 100g glass jar

Recall of a specialty soluble coffee range in a 100g glass jar

20 мая 2010 г.

Nestlé S.A., Vevey, Switzerland, announced the voluntary recall of Alta Rica, Cap Colombie and Espresso soluble range of ultra-premium coffee contained in a specific type of 100g glass jar with a distinctive plastic sleeve, which was predominantly sold on Western European markets. The decision was taken as a precautionary measure since some of the jars might be susceptible to breakage during the delivery process to customers and consequently might contain small pieces of glass.

The quality and safety of our products is a non-negotiable priority for our Company. Consequently, as a precautionary measure, we have decided to recall this specialty range from all the markets wherever it is sold. Only products in this specific jar format are affected. The packaging format will be changed before reintroduction of this coffee range to the market.

We sincerely apologize to our customers and consumers for any inconvenience.

The Representative Office of Nestlé in Moldova informs that there were not received any complaints from the customers regarding the above mentioned issue on the territory of the Republic of Moldova.